Showing posts with label computer. Show all posts
Showing posts with label computer. Show all posts

Wednesday, June 30, 2010

if you know how breaking a screen could break the logic board or cause "water damage" let me know

"hedgehog in the fog" has little to do with the actual subject matter of this post, but it and Doctor Who are all that are cheering me up right now. even muffin-sized peanut butter cups aren't helping much.

So this was going to be a recipe post for vegan pasta putanesca and garlic artichoke bread. But then I got my computer back.

Remember my computer? And how I dented the screen? I was all excited because the nice people at the apple store were replacing the screen for me. All this week I was a little confused because they said it would be 3-5 business days (of which today is the 8th) to repair it. Yesterday I called and, after literally an hour an hold (I guess a lot of people wanted to know about the iphone 4?) learned that I would be able to pick up my computer at 7:15 tonight. My dad had something to do there around the same time anyway, so I gave him my paperwork and he picked it up for me. 

There it was, all un-dented and shiny! I tried to log in. But my keyboard wasn't working properly. I restarted. Still no keyboard. I tried to shut it down for a while to see if that helped, but it wouldn't shut down. It sort of restarted (I think) but then the login screen was still there, and I still couldn't log in because the keyboard still wasn't working. 

I made an appointment for tomorrow at 11 AM, then left for the store to see if they could do anything for me tonight, since I have a business meeting tomorrow and was hoping to be able to, like, bring my laptop with all my work on it. 

Long story short, my initial paperwork said they were replacing the screen, but it also said something about water damage. I noticed this the other day while I was staring at it, vaguely memorizing my repair number, while on hold for 58 minutes. I thought it was a mistake. But apparently it wasn't? And so they replaced my logic board too? Also free of charge? Without telling me? Uh... thanks? I mean I actually am glad that, if  my logic board were broken, they fixed it without charging me. That's actually totally amazing! But why doesn't my keyboard work? Why did dropping something on the screen make my logic board stop working? Or my keyboard? I am so baffled and upset. 

Monday, June 21, 2010

my computer meets its nemesis (again)

what I would be attempting right now (if the guy at the apple store weren't as awesome as it turns out he is)

I'm not sure how a bottle of vinegar fell off the shelf above where I'd set my computer, far away (I thought) from the messiness of cooking, but it did. I must have heard a strange crunching / cracking noise, because when I turned around and saw the vinegar bottle I'd just tried to put away safe, sound, and whole, on the kitchen floor, I was confused. Then I saw the insane, pixelated stripes covering over half of my screen, merging in a strange, vinegar-bottle-top-sized dent. 

Here are (some of) the other things that have happened to laptops I've owned:
  • a defective battery, which would overheat and swell and contract. It turns out the battery is directly under the keyboard and trackpad, so as it swelled and contracted, the mouse would move and click, completely at random. To all appearances, my computer was possessed. Possessed by an evil demon set on selecting text as I typed (meaning I would type over it) or changing windows or moving the cursor or closing windows.
  • some dude sat on my computer. Sat. On my macbook pro. You guys: someone sat on my macbook pro. This broke the hard drive and the CPU, both of which had to be replaced. 
  • I slipped on some ice on the sidewalk in the dark and the computer fell out of my arms, sort of bouncing along the edge that has the CD drive, which of course ceased to work.
  • I knocked my computer off of my desk at a party, busting the USB ports and making a bizarre dent in the casing. A couple months after that? I dropped my computer off of my lofted bed, and it fell at least 4 feet to the ground. (FYI: if a computer falls 4 feet onto a hardwood floor, you have to get a new one.)
So when the nice guy at the apple store said that they wouldn't charge to repair the screen (something not technically covered by my warranty) it was AWESOME. 

I'm using my parents' computer for work all week, and it's all right. They don't have photoshop, so I'm using gimp, and, I know it's amazing that it's free and open source, but I really hate gimp. I hate how you have to click everything in the toolbar twice, how there's no way to get rid of the "show layer boundary" default (why on earth would you want it to constantly look like you'd selected everything?) and the terrible, horrible, no-good, very-bad text editor. I could go on. Suffice to say I spent a lot of today yelling at the computer and frightening my dog. 

On the bright side: my computer is being fixed! For free! Thanks Apple! 
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